Skip to content

SMARTER GROWTH STARTS AT SHIFT. JOIN US IN SAN DIEGO FROM OCTOBER 25-28!

  • Sign in toSeismicSeismic
  • Sign in to
  • Sign in toLiveSocial by SeismicLiveSocial by Seismic

CHOOSE YOUR LANGUAGE

  • English
    • Enablement Cloud

      Meet the unified solution that’s igniting revenue growth for customer-facing teams.

      Learn More
    • PRODUCTS

      • Sales Content Management
      • Learning & Coaching
      • Buyer Engagement
      • Content Automation
      • Strategy & Planning
      • Enablement Intelligence
    • PLATFORM

      • Platform Overview
      • Integrations
    • Why Seismic?

      Good question! Find out why leading analysts and 2,200+ customers love our software.

      Learn More
    • USE CASES

      • Sales Enablement Teams
      • Sales Teams
      • Marketing Teams
      • Customer Service Teams
    • INDUSTRIES

      • All Industries
      • Financial Services
      • Healthcare & Life Sciences
      • Technology
    • Read Their Stories

      Read how global customers from all different industries thrive with Seismic.

      Read Their Stories
    • CUSTOMER STORIES

      • Genesys
      • Deluxe
    • FOR OUR CUSTOMERS

      • Magnitude Customer Hub
      • Seismic University
      • Seismic Community
    • About Us

      Discover who we are, what we value, and how we work at Seismic.

      Learn More
    • ABOUT SEISMIC

      • Careers
      • Leadership
      • Diversity & Inclusion
      • Partners
      • Aftershock Store
      • Contact Us
    • NEWS

      • Newsroom
      • Analyst & 3rd Party Reports
      • Shift 2022
    • What is Sales Enablement?

      New to sales enablement? No problem. Learn what it is and why it matters here.

      Learn More
    • WHAT'S NEW

      • Blog
      • Events & Webinars
    • COLLECTION HUBS

      • Resources Center
      • Enablement Explainers
      • AI-Guided Selling
      • Social Selling
      • Financial Services
      • Sales Acceleration
  • Get a Demo
Return to the Blog

Insurance CIOs and Help Desks Can Make Magic In 2014

As the CIO of your company, you decide how much money you want to spend on technology in the workplace.

Seismic
Seismic
December 9, 2013

It’s that time of the year again – crunching numbers is the name of the game for insurance CIOs who will be looking to spend wisely in the New Year. However, the coming months will require CIOs to work more closely with the help desk.

Why? Because a relationship between the CIO and help desk is required to create a seamless IT strategy.

Technology of the future
When it comes to technology, the future is now. Look around you – smartphones, tablets and touch screen laptops rule the world. In a business setting, these devices can be found in abundance.

As the CIO of your company, you decide how much money you want to spend on technology in the workplace. However, the help desk plays a large role in how your business manages these items and keeps them functioning over time.

Staying on the same page
CIOs are constantly looking to integrate new technology, but without the help desk behind them, their initiatives can fall short. There are several reasons why these professionals need to work together.

Take software integration for example. You can spend the money to transfer your company over to the latest and greatest software, but any new platform is bound to generate questions. To smoothen the transition, it’s critical to have a help desk waiting in the wings.

Even small changes such as the implementation of new mobile devices can unexpectedly create chaos in the workplace. Having a well-trained help desk on hand can ensure that people using this technology have a go-to source for assistance.

Keeping current
Once you’ve found a way to stay on the same page as your help desk, it’s important to keep pace as a team. This means making sure that your help desk is equipped with the tools it needs to transition people from traditional to new technology.

As the CIO, you’ll also want to do your best to introduce innovation to your insurance company over time. This involves keeping your eyes peeled for up-and-coming devices and software that can potentially make your jobs easier.

Budgeting for 2014 can be stressful, but you can ease your mind by establishing a strong relationship with your help desk before the new year begins.

    Related articles

    Navigating Uncertainty: How to train and coach your reps through change

    Why efficiency today will pay off tomorrow
    Read More: Navigating Uncertainty: How to train and coach your reps through change

    Navigating Uncertainty: Driving efficiency in a downturn

    A conversation about doing more with less
    Read More: Navigating Uncertainty: Driving efficiency in a downturn

    How to drive investment banking deals with sales enablement

    Investment bankers can build better relationships and accelerate deals with the right enablement tools.
    Read More: How to drive investment banking deals with sales enablement

    If you made it this far, we must be striking a chord.

    Get a Demo
    Seismic
    • Product
    • Seismic Enablement Cloud™
    • Sales Content Management
    • Learning & Coaching
    • Buyer Engagement
    • Content Automation
    • Strategy & Planning
    • Enablement Intelligence
    • Solutions
    • Sales Enablement Teams
    • Sales Teams
    • Marketing Teams
    • Customer Service Teams
    • Resources
    • Blog
    • Resources Center
    • Trending Topics
    • What is Sales Enablement?
    • What is AI-Guided Selling?
    • What is Social Selling?
    • Integrations
    • All Integrations
    • Google
    • Microsoft
    • Salesforce
    • COMPANY
    • Contact Us
    • Careers
    • Trust Center
    ISO 27001 Certified by Schellman
    • © 2022 Seismic
    • Terms of Use
    • Privacy Policy
    • Follow us on Linkedin
    • Follow us on Instagram
    • Follow us on Twitter
    • Follow us on YouTube
    • Follow us on Facebook