Even as an insurance CIO, it’s important stay “in the know.” Trends are constantly changing, and taking advantage of them can give you an edge when it comes to technology.
So what’s up-and-coming in the world of insurance? Here are three of the hottest topics right now that you need to know as a CIO.
1. Social media
You know that Facebook page your company updates? How about that Twitter page where you distribute 140-character posts to your followers?
Novarica, an insurance technology research company, recently discovered that social media usage is on the rise. It appears that most large insurance firms have found that social networking is necessary to maintain relationships with customers, prospects and distributors.
2. Mobile
Mobile devices such as cell phones have been a part of the insurance industry for more than a decade, but new smartphones are revolutionizing what it means to connect. Insurers are now focusing on these devices as they become more essential for customer and stakeholder relations.
3. Cloud
Many insurance companies are already using Software As A Service (SaaS) and cloud-based enterprise solutions, but this number is expected to grow with time. The cloud gives individuals a place to store and back up collateral off-site in a secure manner.
Familiarizing yourself with these hot topics can not only give you something to talk about around the water cooler, but help you exceed expectations as CIO. Even if you aren’t into the idea of being “trendy,” it helps to know what’s buzzing in your own industry.
