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Delivering a Digital Banking Experience

Delivering a Digital Banking Experience

Chris Monaco
Written by Chris Monaco August 24, 2017

The evolution of banking is at a major inflection point. With the groundwork for diminishing returns in play, it’s imperative for banking institutions to consider new technologies and digital pathways that will allow them to compete in an age of low rates and, more critically, provide current customers with an efficient, omni-channel experience. In a…

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Sales Enablement and Fintech in Banking

Sales Enablement and Fintech in Banking

Chris Monaco
Written by Chris Monaco July 27, 2017

Let’s talk sales enablement. Let’s talk fintech. Let’s talk about the potential of both within banking. And make no mistake; they are not mutually exclusive. EY recently released a pair of reports on the rise of fintech and how its growth can be nothing but beneficial for banks and their clients and customers. The caveat,…

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Highlights from PwC’s 2017 Digital Banking Survey

Highlights from PwC’s 2017 Digital Banking Survey

Chris Monaco
Written by Chris Monaco June 15, 2017

The third installment of this blog’s banking report series looks at the impact and trajectory of what PwC calls the omni-digital age. Whereas the EY authors took a high-level survey of global banking in 2017 and Accenture’s report a tighter evaluation of technology’s place within the industry, this piece is primarily concerned with evolving consumer…

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EY’s Global Banking Outlook for 2017

EY’s Global Banking Outlook for 2017

Chris Monaco
Written by Chris Monaco April 20, 2017

With articles questioning the role of traditional bank branches, and bylines encouraging institutions to adopt AI and machine learning technologies, 2017 is considered by many to be a pivotal year for banking—a year of action and regeneration. Gauging what lies ahead for an entire industry is no easy task, but EY recently released its 2017…

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The Digital Transformation of Global Banking

The Digital Transformation of Global Banking

Chris Monaco
Written by Chris Monaco December 15, 2016

McKinsey just released its annual review on the global banking industry, and the findings and projections within it are less than spectacular. In fact, one could say they are downright depressing. The three major factors contributing to banking’s phase of stagnant growth are low interest rates, digitization and regulation, which have been popular topics of…

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Low Interest Rates, High Uncertainty in Banking

Low Interest Rates, High Uncertainty in Banking

Chris Monaco
Written by Chris Monaco July 21, 2016

Earnings season is upon us, and banks are once again parlaying the global headwinds they face and their industry’s intensifying competitive factors into a quarterly report worth celebrating. Thus far, results have been mixed. Incumbent institutions are competing not only with each other for market share, but also fintech challengers who are disrupting the industry.…

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