Skip to content

WHAT CAN SEISMIC DO FOR YOUR BUSINESS? FIND OUT.CALCULATE YOUR ROI

  • Sign in toSeismic loginSeismic
  • Sign in toLessonly & Seismic login
  • Sign in toLiveSocial login

CHOOSE YOUR LANGUAGE

  • English
    • Enablement Cloud

      Meet the unified solution that’s igniting revenue growth for customer-facing teams.

      Learn More
    • PRODUCTS

      • Sales Content Management
      • Learning & Coaching
      • Buyer Engagement
      • Content Automation
      • Strategy & Planning
      • Enablement Intelligence
    • PLATFORM & SERVICES

      • Platform Overview
      • Professional Services
      • Partners
      • Integrations
    • Calculate Your ROI

      Does Seismic make sense for your business? Find out with our ROI Calculator.

      Calculate Now
    • USE CASES

      • Sales Enablement Teams
      • Sales Teams
      • Marketing Teams
      • Customer Service Teams
    • INDUSTRIES

      • All Industries
      • Financial Services
      • Healthcare & Life Sciences
      • Technology
    • BUSINESSES

      • Enterprise Businesses
      • Growing Businesses
      • Why Choose Seismic?
    • Read Their Stories

      Read how global customers from all different industries thrive with Seismic.

      Read Their Stories
    • CUSTOMER STORIES

      • Genesys
      • Deluxe
    • FOR OUR CUSTOMERS

      • Magnitude Customer Hub
      • Seismic University
      • Seismic Community
    • About Us

      Discover who we are, what we value, and how we work at Seismic.

      Learn More
    • ABOUT SEISMIC

      • Careers
      • Leadership
      • Diversity & Inclusion
      • Aftershock Store
      • Contact Us
    • NEWS

      • Newsroom
      • Analyst & 3rd Party Reports
      • Shift
    • What is Sales Enablement?

      New to sales enablement? No problem. Learn what it is and why it matters here.

      Learn More
    • WHAT'S NEW

      • Blog
      • Events & Webinars
      • Product Innovation Center
    • COLLECTION HUBS

      • Resources Center
      • Enablement Explainers
      • AI-Guided Selling
      • Financial Services
      • Sales Acceleration
      • FAQs and Glossary
  • Get a Demo

See more FAQs

FAQ

Learning & Coaching

We know the enablement industry can be confusing to navigate. Consult these FAQs or our Glossary of terms to avoid any head-scratching moments.

Learning & Coaching

How are training and development different?

At the most basic level, training ensures that employees have foundational skills and knowledge they need for their roles. On the other hand, development refers to the ongoing education, training, and mentoring that helps them grow in their careers over time.

Read the Article
Related Resources
A smiling business man using a tablet
EBOOK

Training methods, methodologies, and tools

A woman typing on her laptop
BLOG

5 important elements of a great employee training plan

How can I be a good sales coach?

A good sales coach is not just another trainer or mentor for sellers. The job of a good sales coach is to build relationships with sellers in order to help them improve their performance over time. A good sales coach creates a safe and collaborative environment so there is trust and mutual respect between them and their sellers. Because no two sales reps are the same, it’s also important for sales coaches to mix up their coaching styles depending on the individual.

Read the Article
Related Resources
Illustration of basketball player sinking a basket.
BLOG

10 secrets of effective and engaging sales coaching

Major League Sales Coaching
EBOOK

Major League Sales Coaching

How can I design microlearning?

The best way to develop microlearning is to start with a lesson plan that:

  1. Identifies a single learning objective
  2. Uses examples from the real world
  3. Includes simple text, infographics, and videos so information is easily consumable
Read the Article
Related Resources
Overview of someone's hands wringing in a paper planner.
EXPLAINER

Types of training methods

View from on high of workers in front of a computer monitor.
BLOG

Make that info sticky: 3 best practices for building lessons online with computer-based training software

How can I develop soft skills on my team?

Soft skills should be a priority for every business. By incorporating soft skills into your training program, you’ll be able to help employees refine and hone soft skills over time, address specific skills and pain points that they may face in their roles, and give them the opportunity to practice applying the skill. Skill coaching is also a great way to provide valuable and personalized feedback on skill development.

Read the Article
Related Resources
BLOG

Why skill-based training is more important than ever

Communication Skills Training: Effective Communication Guide
EBOOK

Communication Skills Training: Effective Communication Guide

How can I ensure sales readiness for my sellers?

A key step in sales readiness is assessing the current skill sets and abilities of sellers. Once sellers complete essential training and enablement, sales leaders or trainers need to assess and certify a rep’s skill level to ensure they are prepared and ready to do their jobs effectively.

Read the Article
Related Resources
The Enablement Readiness Checklist
CHECKLIST

The Enablement Readiness Checklist

Two workers seated at a desk looking at a computer monitor.
EXPLAINER

What are sales readiness platforms?

How can I train my employees online?

Organizations can deliver online training courses or lessons with online training software. Online training software makes it easy to create, update, and deliver training to employees. Then, they can access training content from any device, any location, and at any time.

Read the Article
Related Resources
A man thoughtfully looking at his computer monitor.
BLOG

How to leverage online training courses

Overview of someone's hands wringing in a paper planner.
EXPLAINER

Types of training methods

How do I onboard remote employees?

Onboarding remote employees can be challenging, but the goals remain the same as if they were in the office. We suggest introducing communication channels, creating a sense of camaraderie, and providing role clarity as early as possible. Online onboarding software is also a great way to deliver essential training to new hires that they can complete from virtually anywhere.

Read the Article
Related Resources
A smiling woman sits at a desk with a laptop and orange water bottle.
EXPLAINER

The guide to sales onboarding and new hire enablement

EXPLAINER

Employee onboarding best practices

How does a knowledge management system work?

A knowledge management system streamlines the entire knowledge management process. This system helps with creation, storage, and sharing of information. It also allows organizations to connect disparate tools to create one searchable source of accurate information so employees don’t have to jump from tool to tool. 

Read the Article
Related Resources
EXPLAINER

What is knowledge management?

BLOG

Enabling a culture of knowledge sharing: The role of technology

How does knowledge management improve performance?

Knowledge management helps new hires and teammates easily find answers to frequently asked questions and important information they may need while on the job. Because they’re empowered to find accurate info on their own, they don’t have to stop to ask other team members questions or waste time searching for answers.

Read the Article
Related Resources
BLOG

Enabling a culture of knowledge sharing

A man holds a cell phone while looking a computer screen.
EXPLAINER

Knowledge management system guide

How does peer-to-peer learning work?

During peer-to-peer training, colleagues train their own teammates. For example, a new hire may be placed with a buddy who they can learn best practices and tips from as they become more familiar with their role.

Read the Article
Related Resources
BLOG

Improve your culture with peer-to-peer training

BLOG

Enabling a culture of knowledge sharing

How long should microlearning take?

The length of your microlearning courses will vary depending on the topic, your team’s needs, and learning objectives. Research shows that the optimal lengths for microlearning should be about 13 minutes, but we strongly recommend aiming for 10 minutes if possible.

Read the Article
Related Resources
A small group of workers at a desk. One of them is taking notes.
BLOG

In employee learning, adult learning styles matter

Overview of someone's hands wringing in a paper planner.
EXPLAINER

Types of training methods

Is microlearning really effective?

Microlearning is a great way to deliver training in small doses that employees can complete when it’s best for them. This flexibility effectively engages learners. Additionally, the flexible learning format can include multiple forms of information delivery like video and infographics, which is easy to understand and retain.

Read the Article
Related Resources
Overview of someone's hands wringing in a paper planner.
EXPLAINER

Types of training methods

View from on high of workers in front of a computer monitor.
BLOG

Make that info sticky: 3 best practices for building lessons online with computer-based training software

Is online training effective for employees?

Yes! Technology-based training methods are shown to improve information retention rates. The average retention rate for instructor-led training is 58% while online training boosts retention rates to an average of 83%.

Read the Article
Related Resources
A seated woman looking at smart phone.
EXPLAINER

Best practices for online training courses

A man thoughtfully looking at his computer monitor.
BLOG

How to leverage online training courses

What are best practices to consider for online training?

It’s important to remember that online training should be flexible and easy to consume. Be sure to break learning up into short, digestible lessons or courses. It’s also a good idea to include different formats like text, video, images, and interactive elements to encourage engagement.

Read the Article
Related Resources
A seated woman looking at smart phone.
EXPLAINER

Best practices for online training courses

A man thoughtfully looking at his computer monitor.
BLOG

How to leverage online training courses

What are the four phases of onboarding?

The onboarding process includes four main phases:

  1. Forming: This provides company knowledge, standard operating procedures, and basic job training.
  2. Storming: This includes the first few months of work where new hires are learning the ins and outs of their specific roles.
  3. Norming: Employees move beyond learning the basics.
  4. Performing: New hires are fully ramped and adding value to the team.
Read the Article
Related Resources
EXPLAINER

Employee onboarding best practices

EXPLAINER

New employee onboarding software guide

What are the objectives of training?

Training objectives are the goals or desired outcomes that you want to achieve through training. For some organizations, their objective may be to impart job-related knowledge and skills to employees. For others, the objective of training may be to reinforce or improve behaviors that contribute to the productivity and growth of the organization.

Read the Article
Related Resources
A smiling business man using a tablet
EBOOK

Training methods, methodologies, and tools

A woman typing on her laptop
BLOG

5 important elements of a great employee training plan

What is a knowledge manager?

A knowledge manager implements the knowledge management processes in an organization and ensures it’s as effective and efficient as possible. They also own the ongoing maintenance and best practices of the company’s knowledge management system.

Read the Article
Related Resources
BLOG

Enabling a culture of knowledge sharing

A man holds a cell phone while looking a computer screen.
EXPLAINER

Knowledge management system guide

What is preboarding?

Preboarding is the period before a new hire’s first day on the job. This is a great time to send them essential paperwork, helpful tips like what their first day will look like, and other essential information they need to know.

Read the Article
Related Resources
EXPLAINER

Employee onboarding best practices

EXPLAINER

New employee onboarding software guide

What is soft skills training?

Soft skills training helps employees improve certain traits and attributes like communication, active listening, or problem-solving so they can be more productive and effective in the workplace.

Read the Article
Related Resources
BLOG

Why skill-based training is more important than ever

A group of business people looking into the camera.
BLOG

It’s crunch time: how to level up your team’s skills by breaking down skill gaps

What’s the difference between sales coaching and sales training?

Sales training and sales coaching are closely linked. Training ensures that sellers have the skills they need to contribute to the team. Training also educates sellers on your products, service, or solutions. Sales coaching builds on training to develop skills and close performance gaps over time.

Read the Article
Related Resources
Major League Sales Coaching
EBOOK

Major League Sales Coaching

BLOG

5 reasons why sales training and coaching is a smart investment

What’s the difference between sales enablement and sales readiness?

Sales readiness is similar to enablement, but they aren’t the same. Enablement removes barriers for sellers by giving them the tools and content they need. Sales readiness ensures that sellers are equipped with the right skills and knowledge needed to engage prospects.

Read the Article
Related Resources
The Enablement Readiness Checklist
CHECKLIST

The Enablement Readiness Checklist

Two workers seated at a desk looking at a computer monitor.
EXPLAINER

What are sales readiness platforms?

What’s the difference between sales readiness and sales training?

Sales training is a foundational step of sales readiness. Sales training equips sellers with the skills and information they need to perform in their roles. This includes knowledge about your company’s products, services, processes, and goals. Sales readiness is about making sure sellers are prepared for conversations throughout the entire sales process – training is just one important component.

Read the Article
Related Resources
Two workers seated at a desk looking at a computer monitor.
EXPLAINER

What are sales readiness platforms?

BLOG

5 reasons why sales training and coaching is a smart investment

Why are soft skills important?

Soft skills in the workplace help employees build relationships with their teammates, prospects, and customers. Additionally, the right mix of soft skills improves efficiency, engagement, retention, and productivity for organizations.

Read the Article
Related Resources
BLOG

Why skill-based training is more important than ever

Communication Skills Training: Effective Communication Guide
EBOOK

Communication Skills Training: Effective Communication Guide

Why is democratized learning useful?

Because democratization occurs within many organizations, both the company and its employees can reap the benefits from the ideas and knowledge of others. This not only engages team members, but it’s also a great way to collect their working knowledge and turn it into best practices that can be shared across the organization. This leads to enhanced productivity and efficiency.

Related Resources
A group of coworkers gathered around a conference table.
BLOG

How to create subject matter experts by using software for training entry-level employees

BLOG

Improve your culture with peer-to-peer training

Why is peer-to-peer learning important?

Peer-to-peer learning is a great way for employees to learn information in a new and engaging way. Additionally it helps organizations:

  • Encourage team building: Team members can come together to transfer skills and help each other grow. This is a great way to drive engagement, collaboration, and communication across teams.
  • Increase development: The peer-to-peer format of training also inspires both personal and professional development.
  • Scale training: Peer-to-peer training efficiently scales training efforts. Instead of relying on a few trainers, companies can tap into the knowledge and expertise of more teammates and experts.
Read the Article
Related Resources
BLOG

Improve your culture with peer-to-peer training

BLOG

Enabling a culture of knowledge sharing

Why is sales coaching beneficial?

Sales coaching comes with many advantages and benefits. Teams that deliver personalized coaching improve productivity, increase engagement, and decrease turnover. Additionally, teams experience a 76% increase in closed-won rates when they focus on personalized sales coaching.

Read the Article
Related Resources
Major League Sales Coaching
EBOOK

Major League Sales Coaching

BLOG

5 reasons why sales training and coaching is a smart investment

Why is training important?

There are many reasons why training is important. First, training is a foundational step to ensure employees can do their jobs correctly and efficiently. In fact, companies that invest in training have more engaged employees and see higher profits and growth than companies that don’t focus on training. Additionally, training is a great way to engage employees and decrease turnover.

Read the Article
Related Resources
A smiling business man using a tablet
EBOOK

Training methods, methodologies, and tools

A woman typing on her laptop
BLOG

5 important elements of a great employee training plan

Want to kickstart your enablement program?

We’ve got you covered. Reach out and we’ll help you understand enablement and show you how Seismic can help your program take off.

Get a Demo

If you made it this far, we must be striking a chord.

Get a Demo
Seismic
  • Product
  • Seismic Enablement Cloud™
  • Sales Content Management
  • Learning & Coaching
  • Buyer Engagement
  • Content Automation
  • Strategy & Planning
  • Enablement Intelligence
  • Solutions
  • Sales Enablement Teams
  • Sales Teams
  • Marketing Teams
  • Customer Service Teams
  • Why Seismic
  • Resources
  • Blog
  • Resources Center
  • Trending Topics
  • What is Sales Enablement?
  • What is AI-guided Selling?
  • What is Social Selling?
  • Social Selling Hub
  • Integrations
  • All Integrations
  • Microsoft
  • Google
  • Salesforce
  • Company
  • Contact Us
  • Careers
  • Trust Center
ISO 27001 Certified by Schellman
  • © 2023 Seismic
  • Terms of Use
  • Privacy Policy
  • Follow us on Linkedin
  • Follow us on Instagram
  • Follow us on Twitter
  • Follow us on YouTube
  • Follow us on Facebook