About this Report
A global telecommunications company saved $6.7 million with virtual training for their customer service reps — and that’s not all. Read The Total Economic Impact™ of Lessonly for Customer Service Enablement, a commissioned study conducted by Forrester Consulting on behalf of Lessonly, to get the full scoop.
What you’ll learn
- How this organization reduced training creation time by 50%
- How they cut ramp time for CSRs by an entire week
- How they unlocked a 76% ROI over just three years
- What they experienced during implementation with the Lessonly Account Management team
- How they offer 15+ new continuous training modules each month for reps