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See more Customer Stories
NCR logo

Provides more time to sellers to build client relationships

Leslye Lindler – Marketing Manager

10k+
days a year returned to the field, due to times savings with Seismic

Challenge

Sellers lost time in the field finding and compiling proposal materials.

Solution

Sellers save 30+ hours per month with self-service content creation.

HEADQUARTERS

Atlanta, GA

INDUSTRY

Technology

INTEGRATIONS

Salesforce

NCR Corporation has 34,964 employees and is a leader in banking and commerce solutions, powering incredible experiences that make life easier. With its software, hardware and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries. NCR is a trademark of NCR Corporation in the United States and other countries.

The challenge

How to increase content efficiencies to reduce wasted time

With over 700 products serving seven highly regulated industries, NCR’s marketing team created a massive content library with pieces for every selling scenario. However, content was buried in siloed repositories, which made compiling the right proposal materials a chore for sales. Then sales would have to check in with marketing to ensure content was accurate, further taking away from time selling in the field. When sales finally were ready to close a deal, the manual contracting process was clunky and hindered the speed to close.

The solution

Personalised content delivered to sales where they work

Seismic’s content automation and personalisation technology allowed content to find sales reps within seconds, without getting marketing involved. By integrating with SFDC, sellers can now access all of their content and proposal documents anywhere online or offline via Seismic’s mobile app. Sales reps fill out a form in Seismic and choose product solutions that address their prospects’ needs to generate pricing and contracts in just a few clicks. They can then collaborate on the document with team members directly in Seismic before shipping it off to the customer to sign.

It’s really important for sales to be able to access information wherever they are. Seismic gives our salesforce the information they need so they can spend more time focusing on our customers.

Leslye Lindler

Marketing Manager

Results

Increased time to build client relationships

Sellers are no longer spending time finding, building content, presentations and contracts. On average, sellers have saved +30 hours a month. This additional time in the field is now used for seller-related activities such as building stronger relationships with prospects and customers.

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If you made it this far, we must be striking a chord.

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