Enablement

AI in Sales Enablement: How Modern Teams Improve Performance with Automation

By Seismic — On 13 June 2025

Summary:

Welcome to the future of sales, powered by AI. The highest-performing go-to-market (GTM) teams are already using AI for sales enablement to improve the performance of their people and processes. Our new guide defines generative AI, shares how AI is impacting the world of enablement, and highlights benefits of AI powered enablement. We'll also share practical tips and tricks to leverage AI effectively to improve efficiency, engage buyers, and upskill your reps.

Artificial intelligence (AI) is impacting industries across the globe, automating tasks and providing advanced analytics and insights. Enablement is no exception. Leading GTM teams are using AI technology to improve effectiveness, scale processes, and make strategic decisions for their business. But before your organisation decides to make the most out of AI in sales enablement it's important to understand the risks and benefits, how it can be integrated into the sales process, and how to leverage it effectively.

What is generative AI?

Generative AI is a branch of artificial intelligence that creates new content — from sales emails and pitch decks to videos, summaries, and proposals — by learning from large datasets. It uses machine learning and deep learning to identify patterns, understand context, and produce outputs that feel human-made. In sales enablement, generative AI can:

  • Automate content creation for proposals, presentations, and outreach.
  • Personalise assets based on buyer profile, deal stage, and engagement history.
  • Save reps hours each week by reducing manual prep work.

From AI assistants that generate tailored emails to tools that recommend the perfect sales asset for a meeting, generative AI is now a core driver of efficiency and personalisation in modern sales enablement strategies.

What is AI in sales enablement?

AI in sales enablement is the application of artificial intelligence to improve how organisations prepare, equip, and coach their sales teams. Rather than replacing people, AI works as a digital partner that reduces manual effort, provides data-driven insights, and delivers personalised support to both sellers and managers.

Think of it this way: sellers today are bombarded with information — product updates, buyer data, training, and endless content. AI cuts through the noise by surfacing what matters most, when it matters most. For example, an AI-driven sales enablement platform might recommend the most effective pitch deck for a prospect based on their industry, or suggest thought leadership content that has performed well with similar buyers.

Adoption is accelerating quickly. In Seismic's State of AI in Enablement Report, half of surveyed organisations said they already use AI in their enablement processes. Among those adopters, 82% plan to increase their investment over the next year — showing that the business case for AI is clear and growing. Forrester estimates the market for AI platforms will climb to $37 billion by 2025, underscoring the shift toward technology-driven enablement.

And the results are measurable. Teams using sales enablement AI tools report 63% higher revenue impact than peers who haven't yet adopted the technology. The takeaway is simple: AI is no longer experimental — it's becoming a critical pillar of modern sales enablement.

Did you know?

63% of teams that have adopted AI report an uptick in revenue.

Read More (Opens in a new tab)

How AI improves sales team performance

Sales teams are under pressure to do more with less. On average, sellers spend just 28% of their time actively selling. The rest is eaten up by administrative work, manual processes, and searching for the right content. That imbalance isn't sustainable, especially when revenue expectations continue to rise.

This is where AI makes a transformative impact. By automating repetitive tasks and providing intelligent recommendations, AI frees up sellers to spend more time in conversations that actually move deals forward.

Examples of AI in action include:

  • AI for sales prospecting: Predictive analytics highlight the most promising leads, allowing sellers to focus on accounts with the highest potential for conversion.
  • Conversational AI assistants: These tools act as always-available partners, handling FAQs, capturing buyer questions, and surfacing insights reps can use immediately.
  • AI forecasting: Machine learning models spot patterns in historical data, creating more accurate revenue forecasts and helping leaders allocate resources with confidence.
  • Generative AI tools: Automated draughting of outreach emails, follow-up notes, and even sales presentations saves hours each week, while still allowing for personalisation.

The benefits extend beyond efficiency. According to Seismic research:

  • 63% of teams using AI aim to achieve operational optimisation through automation and integrated tech stacks.
  • 54% focus on enhancing buyer experiences by delivering the right message at the right time.
  • 48% want greater speed to market and agility to respond to shifting buyer needs.
  • 40% use AI to improve go-to-market efficiency through faster ramp times, higher quota attainment, and more time spent on revenue-generating activities.

In practise, this means reps are better prepared for every buyer interaction, managers can scale their coaching more effectively, and organisations can hit ambitious targets without overextending resources.

Generation Enablement

Get the Report

Using AI to improve the buying experience

AI for sales enablement is more than an efficiency tool — it's a way to build stronger buyer relationships by making every interaction more relevant, responsive, and personalised. Buyers today expect sellers to understand their challenges, anticipate their needs, and respond quickly. AI makes that possible at scale.

According to Seismic's State of AI in Enablement Report, 88% of organisations that implemented AI reported an increase in customer satisfaction. That's because AI helps sellers meet buyers where they are, with the right message at the right time.

Practical applications include:

  • AI content recommendation for sellers: Instead of wasting time searching, sellers automatically receive suggestions for the most relevant asset based on deal stage, industry, and past engagement.
  • Personalisation with AI in sales enablement: By connecting sales content tools with CRM data, AI can tailor presentations, proposals, and follow-up emails to individual buyers. This level of personalisation is difficult to scale manually, but AI makes it seamless.
  • Faster response times: When buyers ask technical or product questions, AI surfaces answers and related resources instantly. Sellers no longer need to track down a subject matter expert before responding.

The result is a streamlined buyer experience where every touchpoint feels personalised, consistent, and timely. When sellers deliver this level of value, trust grows and deals move faster.

AI coaching for sales reps: Real-time training at scale

Coaching and training are proven growth drivers. Research shows that companies with effective coaching programmes see revenue growth nearly 17% higher than those without. The challenge, however, is scaling these programmes across distributed and growing sales teams. This is where AI coaching tools make the difference.

AI-powered sales enablement platforms can replicate real-life scenarios, track performance, and provide instant, personalised feedback. Instead of relying solely on manager availability, sellers get continuous coaching embedded into their daily workflows.

How AI coaching works:

  • Training effectiveness: AI simulates sales conversations, objections, and product demos so reps can practise repeatedly in a safe environment.
  • Real-time assessments: During calls and role-plays, AI evaluates tone, word choice, and delivery. It identifies gaps in knowledge or confidence and recommends targeted next steps.
  • Personalised feedback at scale: Managers gain visibility into team-wide strengths and weaknesses, allowing them to prioritise their time while ensuring every seller receives actionable coaching.

In Seismic's Generation Enablement Report, enablement leaders noted that AI-driven coaching is particularly valuable for accelerating ramp times and improving quota attainment across diverse teams. By embedding coaching into daily activities, organisations can lift overall team performance, while also giving individual reps a clearer path to growth.

Predictive analytics in sales enablement: Smarter insights, faster decisions

Modern sales organisations generate enormous amounts of data — from buyer engagement metrics to content usage and pipeline activity. The challenge is turning that data into action. AI enables real-time analysis of these signals, helping leaders make informed decisions that improve seller performance and programme impact.

Examples of how AI supports enablement leaders:

  • Content performance tracking: Identify which assets actually move deals forward, and retire the ones that don't.
  • Content recommendation for sellers: Deliver relevant content automatically based on buyer stage and persona.
  • Pipeline health insights: Use predictive analytics to spot at-risk deals early and coach reps on how to re-engage.
  • Coaching prioritisation: Show managers where to focus time by highlighting skill gaps across the team.

Did you know?

92% of organisations say AI has already improved their sales forecasting accuracy.

Read More

How to get started with AI in sales enablement

AI adoption doesn't have to be overwhelming. The key is to begin with focused, achievable use cases that deliver quick wins and build confidence among sellers and managers.

Steps to get started:

  1. Start small with a high-impact use case: For example, use AI content recommendations to reduce time wasted searching for assets.
  2. Integrate with your current tools: Look for AI sales enablement platforms that connect seamlessly with your CRM, CMS, and learning tools.
  3. Train your teams and build trust: Communicate how AI works, show transparency around data use, and highlight early wins.
  4. Measure and iterate: Track KPIs such as seller ramp times, content usage rates, buyer engagement, and revenue impact to prove value and optimise.

Did you know, 92% of organisations said advancements in AI are directly influencing their investments in enablement technology? Start small, scale strategically, and you'll set your team up for measurable success.

See what AI can do for you.

Get a Demo

How does AI work in sales enablement platforms?

AI-driven sales enablement platforms bring together data, content, and workflows to help sellers perform at their best. By analysing how buyers engage and how sellers behave, these platforms make it easier to deliver the right resources at the right time.

Here are the core ways AI typically works inside enablement platforms:

  • Content recommendations: AI suggests the most relevant asset for each buyer interaction, based on persona, industry, deal stage, and historical performance.
  • Predictive insights: AI identifies patterns in seller activity and buyer engagement, flagging at-risk deals or highlighting opportunities with high conversion potential.
  • AI coaching: Platforms provide sellers and managers with actionable coaching prompts, such as feedback on call recordings or skill gaps across the team.
  • Workflow automation: Routine tasks like logging calls, draughting follow-up emails, or prepping for meetings can be automated, giving sellers more time to focus on high-value work.

The result is a streamlined experience where sellers spend less time searching, managers spend less time guessing, and buyers get a more relevant and timely engagement.

Real examples of AI in sales enablement

Organisations across industries are already using Seismic to power AI-driven sales enablement — and they're seeing measurable results.

OneSource Virtual

By embedding AI into its enablement framework, OneSource Virtual created a centralised hub for content and coaching. The company saw an 11% increase in win rates, a 34% rise in average deal size, and more sellers reaching quota. New reps also reached their first opportunity 47% faster — proof that AI coaching and automated enablement accelerate time to productivity.

Shopify

Shopify streamlined a fragmented tech stack of more than 58 tools into a unified Seismic-powered enablement system. With AI-driven orchestration at its core, the platform accelerated adoption, improved alignment across global teams, and made it easier to turn strategy into scalable outcomes.

BBH Private Banking

BBH (Brown Brothers Harriman) used Seismic's LiveDocs, powered by automation and AI, to replace a slow, manual pitch-deck process. The results included more than 60,000 personalised decks delivered, 200+ active users (with plans to double in 2024), and over 10,000 work hours saved in just seven months — enabling advisors to focus more time on building client relationships.

These examples show that AI-driven sales enablement isn't theoretical. It's already delivering efficiency, personalisation, and growth for organisations of all sizes — from high-growth disruptors to established global leaders.

Frequently asked questions about AI in sales enablement

Q: How does AI work in sales enablement platforms?

AI powers content recommendations, predictive insights, and intelligent coaching. By analysing seller and buyer data, it ensures the right asset, message, or action is surfaced at the right time.

Q: Why is AI important for modern sales enablement?

AI drives efficiency and personalisation. It reduces manual effort, empowers sellers to spend more time with buyers, and helps organisations scale consistent, high-quality engagement.

Q: Which AI features are most impactful for enablement teams?

The most valuable features include predictive deal insights, AI-driven coaching, and personalised content recommendations. Together, these improve win rates and shorten ramp times.

Q: How is generative AI changing sales enablement?

Generative AI allows sellers to create personalised content on demand — from emails to presentations — without starting from scratch. This helps organisations scale personalisation across every stage of the buyer journey.

Q: What metrics improve when you use AI for sales enablement?

Organisations report improvements in seller ramp time, buyer engagement, quota attainment, and overall revenue impact.

Q: What are the risks or challenges of AI in sales enablement?

Challenges include building trust with sellers, ensuring data privacy, and overcoming adoption barriers. Success depends on transparency, strong training, and change management.

The leader in AI-powered enablement

AI has been part of Seismic’s platform since 2015 when we introduced AI-guided selling that surfaces content recommendations based on deal context. In the years since, we launched Aura, our AI/ML engine that fuels AI-powered enablement across The Seismic Enablement Cloud.™ Our robust  tool provides GTM teams with intelligent content curation, smart searches, just-in-time enablement, AI-powered coaching, and so much more. Get a demo and see Seismic’s AI features firsthand.