The importance of skill enablement

Employee onboarding is a critical first step in a new hire's journey. But it's just that – a first step. Even after onboarding, employees will always have opportunities for ongoing skills training as they grow.

Continuous learning and coaching models are important because businesses are always changing. As new products are available, messaging and processes will change, requiring new training and coaching. Significant business changes like acquisitions and organizational shifts can be tough to manage when everything feels uncertain.

The good news is that every organization goes through these changes and the challenges that come with them. For example, one day you might get a call from a sales rep who needs help improving how they deliver their demo presentations. Ad hoc requests like this pop up routinely, but they can quickly pile on to an already heavy workload.

In this post, I'll explain how skills enablement programs help reps gain the knowledge and practice needed to grow in their roles.