Product & Engineering

Senior Quality Engineer

Toronto, Ontario, Canada
Req ID 1116

Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, and Australia. 

 The Quality Engineer champions the quality of Seismic’s features in the development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates.  The Quality Assurance Team has a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers.    

What you will be doing: 

  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. 
  • Participate in QA communication plan, meetings, daily status and testing phase of the project. 
  • Develop and execute test cases, scripts, plans and procedures (80% automation, 20%  manual).  
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. 
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
  • Validate that user expectations are achieved during the testing process. 
  • Review product designs for usability, the value of functionality, and integration into the strategic product roadmaps. 
  • Revise system design procedures, test procedures, and quality standards to meet industry best practices. 
  • Maintain documentation surrounding QA. 
  • Collaborate with cross-functional team members to resolve standard application issues. 
  • Keep abreast of the latest trends and technologies in the industry and use this knowledge to drive innovation.  
  • Work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality.  
  • Propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency.
  • Lead and mentor QA team members, as well as manage outside contract testers.

What you bring to the team:

  • Bachelor’s degree in Computer Science, Computer Engineering or related technical field.  
  • 6+ years of experience in both web and mobile (iOS, Android) software QA. 
  • 6+ years of experience with defect tracking tools and test case management tools like Jira, Xray. 
  • Proven experience with technical leadership and/ or mentoring QE teams
  • Demonstrated knowledge of Quality Assurance practices and methodologies such as Functional, Regression, Smoke, and Accessibility testing. 
  • Demonstrated experience with QA automation frameworks and tools like Pytest, Python, JavaScript, Selenium Webdriver, WebdriverIO, Mocha and Appium. 
  • Intermediate proficiency with MongoDB/SQL and scripting/programming language such as Javascript, Python. 
  • Experience with product development methodologies, such as agile and/or scrum, is an asset. 
  • A love of small details, an appetite for learning, and a willingness to do what it takes to get the job done. 
  • ISTQB certification is an asset.
  • Travel required: This position may require some travel.  

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What We Bring:

At Seismic, we celebrate ideas and innovation. From the technology we create, to the company we keep, we're changing the way our world works and we're having a lot of fun along the way. As a tech “unicorn”, this is an amazing opportunity for the right person to join and guide the technical vision of this pre-IPO software company as we make history in the sales enablement space!

What we have for you: (Canada) 

  • Generous paid vacation, sick leave, and holiday benefits, including an end-of-year company shutdown
  • RRSP matching
  • Paid parental leave
  • Competitive Medical, Dental and Vision Plans
  • Flexible work schedule 
  • Seismic Cares employee volunteer program
  • #OneSeismic culture that celebrates wins, encourages autonomy, ownership, and transparency

 

Headquartered in San Diego and with more than 1,300 employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. 

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.  

UNITED STATES CANDIDATES ONLY: Notice regarding COVID-19 vaccination requirement as a condition of employment. At Seismic, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new U.S. based Seismic employees, whose job requires them to meet in person with others or be present at a Seismic office in the course of their employment, must provide original documentation confirming status having received the prescribed vaccinations (doses) based on the manufacturer’s guidelines on their first day of employment. Accommodations due to medical or religious exemptions will be considered.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.