Seismic Product Offering Descriptions – User Definitions
Seismic Content and Seismic Learning are purchased separately. Users available will depend on which products are purchased.
The Seismic platform currently offers two editions for Seismic Content: (1) Professional Edition and (2) Enterprise Premier Edition; and one for Seismic Learning. Add-on functionalities are separately purchased as indicated in the Order Form.
Seismic Content User Definitions
Both Seismic Content editions have three user licenses: Standard, Partner and Intranet. Each user license provides different levels of access and capabilities to a named user. Customers assign user licenses based on the individual user’s type, role, and/or function in their organization or partner organization to suit their needs. Detailed matrices outlining the included functionalities assigned to each user license in each of the two Seismic Content editions are provided below, add-on functionality and their alignment to licenses is not included in these matrices.
- Standard License: Standard users are members of your go-to-market org, including those in revenue producing and revenue supporting roles such as sellers, CSMs, marketing, and enablement professionals. This license allows the most access to capabilities in Seismic, including assignment of Admin functionality.
- Partner License*: Partner users are individuals inside your channel partners and resellers who benefit from access to Seismic content to support sales activities. Granting these users access with their partner e-mail to Seismic ensures they are a vital part of your go to market efforts.
- Intranet License*: Intranet users are employees of the Seismic customer who use the Seismic platform as an internal hub to access content in a read-only capacity. Example users include people in human resources, engineering, development, and executive roles.
For each license, Seismic Admins have the flexibility to specify the roles of each user within Seismic and adjust certain permissions associated with each role to craft the Seismic experience to your unique needs.
This matrix indicates which capabilities license holders have general access to but does not specify the level of access they have.
*Please note, Partner and Intranet users may not have full access to the capabilities indicated above, please direct any specific questions to your Seismic representative to find out more.
Seismic Content Professional Edition:
Standard | Partner | Intranet | |
---|---|---|---|
Sales Content Management Organize, maintain, and control content so teams find and easily share personalized assets | |||
Content Library – a central place for content management including tools for ownership, maintenance, and distribution | ✔ | N/A | N/A |
Workspace – a place for each user to save, share, and collaborate on content outside of the library, with easy CRM integration | ✔ | ✔ | ✔ |
Collections/Profiles & TeamSites – a way to organize and share content within Seismic by audience | ✔ | ✔ | ✔ |
Pages – customizable spaces that provide context to library material helping users discover content in a quick and relevant manner | ✔ | ✔ | ✔ |
Advanced Content Management – functionality to further govern content including delivery, expiration, and viewing rules | ✔ | N/A | N/A |
Add-on Seismic Knowledge – an automated Q&A tool that expedites answers to common questions, and uncovers knowledge gaps | ✔ | ✔ | ✔ |
Add-on Dynamic Watermarking – a capability to automatically add watermarks to content before it leaves Seismic to protect company IP | ✔ | ✔ | ✔ |
Buyer Engagement Deepen relationships with buyers by providing relevant content across multiple channels | |||
LiveSend – ability to share content links and capture engagement activity and reporting through Seismic | ✔ | ✔ | N/A |
Add-on LiveSend Custom Domain – the capability to specify the domain where LiveSend links for customers are generated from (i.e. yourcompany.com), removing Seismic branding | ✔ | N/A | N/A |
Digital Sales Rooms – a personalized microsite within Seismic to share content and collaborate with buyers while capturing buyer engagement insights throughout the sales cycle | ✔ | ✔ | N/A |
Add-on Seismic for Meetings –power better customer experiences by ensuring teams can more effectively prepare, present, and follow-up on every meeting to accelerate and win more deals | ✔ | ✔ | N/A |
Engagement Center – centralized, scalable hub for teams to manage and view engagement activity on Seismic links | ✔ | ✔ | N/A |
Content Automation Make content production and personalization simple | |||
Freestyle – enable teams to create client facing materials within Seismic by seamlessly finding, adding, and refining content | ✔ | ✔ | N/A |
Guided Assembly –standardize content and simplify personalization within Seismic by enabling users to finalize client-ready materials through a guided process | ✔ | ✔ | N/A |
Add-on LiveContent – deliver an improved presentation mode that automatically converts PowerPoints into personalized, memorable, dynamic stories tailored for one-to-one engagements | ✔ | N/A | N/A |
Add-on Microapps – transform flat, static content into an immersive and interactive buyer-led experience that can be explored in a similar way to a website or app – no code required, all within Seismic | ✔ | N/A | N/A |
Enablement Intelligence Discover and replicate the behaviors, activities, and content that deliver the best outcomes and improve performance | |||
LiveInsights Analytics –a range of robust data sets and out-of-the-box analytics (customizable for every org, team and role) that provide key performance metrics on how Seismic users and recipients are using and engaging with content | ✔ | N/A | N/A |
Platform Access & Capabilities | |||
Seismic for Mobile – access workspace content directly from your phone | ✔ | ✔ | ✔ |
Seismic Homepage – access a single landing page for your Seismic instance | ✔ | ✔ | ✔ |
CRM Integration – connect your CRM with Seismic | ✔ | ✔ | N/A |
User & Group Permissions – control and access user and group permissions for Seismic | ✔ | N/A | N/A |
API Developer Access – access and leverage Seismic APIs | ✔ | N/A | N/A |
Seismic Content Enterprise Premier Edition:
Standard | Partner | Intranet | |
Sales Content Management Organize, maintain, and control content so teams find and easily share personalized assets | |||
Content Library – a central place for content management including tools for ownership, maintenance, and distribution | ✔ | N/A | N/A |
Workspace – a place for each user to save, share, and collaborate on content outside of the library, with easy CRM integration | ✔ | ✔ | ✔ |
Collections/Profiles & TeamSites – a way to organize and share content within Seismic by audience | ✔ | ✔ | ✔ |
Pages – customizable spaces that provide context to library material helping users discover content in a quick and relevant manner | ✔ | ✔ | ✔ |
Advanced Content Management – functionality to further govern content including delivery, expiration, and viewing rules | ✔ | N/A | N/A |
Contextual Insights for Content Views – actionable insights on library material usage to audit, analyze, and plan content | ✔ | N/A | N/A |
NewsCenter– a centralized space for sharing company, industry, competitive, and more news to keep teams informed | ✔ | ✔ | ✔ |
Document Cart – a streamlined way for users to select, view, and send content across different workspaces, pages, and profiles | ✔ | ✔ | ✔ |
Seismic Knowledge – an automated Q&A tool that expedites answers to common questions, and uncovers knowledge gaps | ✔ | ✔ | ✔ |
Add-on Dynamic Watermarking – a capability to automatically add watermarks to content before it leaves Seismic to protect company IP | ✔ | ✔ | ✔ |
Buyer Engagement Deepen relationships with buyers by providing relevant content across multiple channels | |||
LiveSend – ability to share content links and capture engagement activity and reporting through Seismic | ✔ | ✔ | N/A |
LiveSend Custom Domain – the capability to specify the domain where LiveSend links for customers are generated from (i.e. yourcompany.com), removing Seismic branding | ✔ | N/A | N/A |
Digital Sales Rooms – a personalized microsite within Seismic to share content and collaborate with buyers while capturing buyer engagement insights throughout the sales cycle | ✔ | ✔ | N/A |
E-mail Blast – send and track email engagement activity at scale for up to 10,000 recipients, while making it seem like each email was individually crafted | ✔ | N/A | N/A |
Add-on Seismic for Meetings –power better customer experiences by ensuring teams can more effectively prepare, present, and follow-up on every meeting to accelerate and win more deals | ✔ | ✔ | N/A |
Engagement Center – centralized, scalable hub for teams to manage and view engagement activity on Seismic links | ✔ | ✔ | N/A |
Content Automation Make content production and personalization simple | |||
Freestyle – enable teams to create client facing materials within Seismic by seamlessly finding, adding, and refining content | ✔ | ✔ | N/A |
Guided Assembly –standardize content and simplify personalization within Seismic by enabling users to finalize client-ready materials through a guided process | ✔ | ✔ | N/A |
Seismic for Slides – access content within Seismic to personalize client facing materials without leaving PowerPoint or Google Slides | ✔ | ✔ | N/A |
LiveContent – deliver an improved presentation mode that automatically converts PowerPoints into personalized, memorable, dynamic stories tailored for one-to-one engagements | ✔ | N/A | N/A |
Add-on Microapps – transform flat, static content into an immersive and interactive buyer-led experience that can be explored in a similar way to a website or app – no code required, all within Seismic | ✔ | N/A | N/A |
LiveDocs – automate content production by leveraging dynamic, data-integrated templates to produce flawlessly formatted, accurate, and compliant content for one-to-many usage | ✔ | ✔ | N/A |
Add-on LiveDocs Express – further automate LiveDocs production by creating, managing, and generating multiple LiveDoc outputs on demand or on a schedule | ✔ | N/A | N/A |
Enablement Intelligence and Strategy & Planning Discover and replicate the behaviors, activities, and content that deliver the best outcomes and improve performance; and plan, execute, measure, and iterate on your enablement efforts | |||
LiveInsights Analytics –a range of robust data sets and out-of-the-box analytics (customizable for every org, team and role) that provide key performance metrics on how Seismic users and recipients are using and engaging with content | ✔ | N/A | N/A |
Advanced Data Tools –additional capabilities to access raw data exports, reporting APIs, and Snowflake direct access across all data captured and stored in Seismic | ✔ | N/A | N/A |
Enablement Planner – A tool to plan, orchestrate, and track enablement initiatives and activity in Seismic, streamlining processes of assigning ownership, managing process, tracking accomplishments, and increasing performance for all things revenue enablement | ✔ | N/A | N/A |
Platform Access & Capabilities | |||
Seismic for Mobile – access workspace content directly from your phone | ✔ | ✔ | ✔ |
Seismic Homepage – access a single landing page for your Seismic instance | ✔ | ✔ | ✔ |
CRM Integration – connect your CRM with Seismic | ✔ | ✔ | N/A |
User & Group Permissions – control and access user and group permissions for Seismic | ✔ | N/A | N/A |
API Developer Access – access and leverage Seismic APIs | ✔ | N/A | N/A |
Seismic Learning User Definitions
There are two types of licenses available for purchase with Seismic Learning: Learning Standard User and Learning Intranet User. Each license provisions different levels of access to Seismic Learning functionality. Customers assign users based on the individual user’s type, role, and/or function in their organization or partner organization to suit their needs. Detailed matrices outlining the provisioned functionalities assigned to Learning Standard User and Learning Intranet User are below.
1. Learning Standard User
The Learning Standard User is purpose built to deliver the entirety of a sales readiness solution for revenue producing and revenue supporting teams in their learning, practice, and coaching needs. Learning Standard Users may be assigned one of five role types as described below.
The Learning Standard User is purpose built to deliver the entirety of a sales readiness solution for revenue producing and revenue supporting teams in their learning, practice, and coaching needs. Learning Standard Users may be assigned one of five role types as described below.
Customers may freely determine what role to give Learning Standard users.
- Admin User: Unrestricted access to all provisioned functionality within Seismic Learning
- Creator User: Customizable access to all provisioned functionality for creation of content on Seismic Learning
- Manager User: Customizable access to all provisioned functionality within Seismic Learning to tailor to the role of managers in a customer’s organization
- Learner User: Access to complete and participate in provisioned functionality tied to lessons, practice, and coaching in Seismic Learning
- Custom User: Full customizable access to provisioned functionality
2. Learning Intranet User
The Learning Intranet User is purpose built to deliver an LMS experience for non-revenue supporting functions in the same platform/tool as Learning Standard Users. Learning Intranet Users may be assigned one of five role types as described below. Customers may freely determine what role to give Learning Intranet users.
- Admin User: Unrestricted access to all provisioned functionality within Seismic Learning
- Creator User: Customizable access to all provisioned functionality for creation of content on Seismic Learning
- Manager User: Customizable access to all provisioned functionality within Seismic Learning to tailor to the role of managers in a customer’s organization
- Learner User: Access to complete and participate in provisioned functionality tied to lessons, practice, and coaching in Seismic Learning
- Custom User: Full customizable access to provisioned functionality
FOR CUSTOMERS PURCHASING SEISMIC LEARNING
Seismic Learning Capabilities | Learning Standard User | Learning Intranet User |
Lessons | ||
Complete lessons and receive certifications for training programs | ✓ | ✓ |
Create and manage content and certifications | ✓ | ✓ |
Collaborative lesson builder | ✓ | ✓ |
Upload E-learning content (SCORM, xAPI, cmi5) | ✓ | ✓ |
Schedule lessons | ✓ | ✓ |
Ask the Expert during lessons | ✓ | ✓ |
Provide lesson feedback | ✓ | ✓ |
Seismic Content Customers: Embed content from Seismic Content into Seismic Learning | ✓ | ✓ |
Lesson Grading & Insights | ||
Grading station & answer key for lesson graders | ✓ | ✓ |
Insights & analytics dashboard | ✓ | ✓ |
Practice | ||
Audio & video practice modules | ✓ | |
Chat & email practice modules | ✓ | |
Ticket handling practice Modules | ✓ | |
Custom role play practice scenarios | ✓ | |
Receive automated feedback during practice | ✓ | |
Request practice scenario feedback from peers | ✓ | |
Define and customize feedback criteria | ✓ | |
Coaching & Skills | ||
Skills assessment for learners | Add-on | |
Step-by-step individualized coaching plans | ||
Skills library definition | ||
Enablement Intelligence | ||
Daily digest email for activity | ✓ | ✓ |
Readiness scorecard | ✓ | ✓ |
Training insights dashboard | ✓ | ✓ |
Platform Capabilities | ||
Integrations access | ✓ | ✓ |
Interface language localization | ✓ | ✓ |
Search & advanced search | ✓ | ✓ |
Host, manage and attend events | ✓ | ✓ |
Custom roles & permission management | ✓ | ✓ |