Enablement, Sales

AI Agents in Enablement: What They Are and Why They Matter

By Emily Gimpel — On October 8, 2025

We've entered a new phase in artificial intelligence. We've moved from static tools and chatbots that answer simple prompts to intelligent agents capable of handling complex tasks. For enablement leaders, sales managers, and customer-facing teams, this shift is more than a technology milestone — it's a transformation of how work gets done.

At SHIFT 2025, Seismic's Chief Product Officer, Krish Mantripragada, said on agentic AI in action: "We are bringing this vision to life, harnessing the power of agentic AI in our award-winning Seismic Enablement Cloud™ platform. These AI agents will not only transform the job, but achieve new levels of productivity, efficiency, and effectiveness."

So, what are AI agents in enablement — and why should business leaders care?

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Cisco, a Seismic customer, has already seen the benefits of agentic AI: "We could directly measure a billion dollars of incremental pipeline… and save our leaders 38 weeks of coaching time because of AI coaching," says Melinda Whitney Cox, VP of GTM Strategy and Operations.

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