Learning analytics are important, but how do you turn them into meaningful actions? How can you use them to improve workforce performance and build a culture of continuous growth? While numbers alone can’t improve processes, the insights they reveal — when properly analyzed and acted upon — can spark significant change.  By turning learning analytics […]

Here are five things that every GTM team should prioritize in their sales training efforts to improve seller performance. Click here to read more.

Recently, I needed to make some changes to my home’s insurance policy. First, I tried to make the changes through the self-service portal but was unsuccessful. Then, after numerous failed attempts to contact my local agent, I conceded and dialed the 1-800 customer service number.  I immediately received an automated message that stated my policy […]