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SALES

5 proven strategies to improve sales performance

Wondering how to increase sales performance at your organization? This post highlights 5 actionable tips that sales leaders can use to improve performance and hit business goals.

5 min read

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ENABLEMENT

5 ways to train your remote customer service team

Even as employees return to offices, remote work is here to stay. While more employees are spending time in person, most companies continue to offer remote and hybrid workplace models. Over the past few years, organizations have adapted in-person activities for remote work settings. Customer service training is one of these growing areas. While many […]

5 min read

ENABLEMENT

How B2B sales training enables reps to navigate selling challenges

Today’s buyers interact with B2B sales reps in a completely different way than they did a few years ago. More stakeholders are involved in every buying decision and they all look for more than just a great product or service. Instead, they require an expert partner who can deliver a personalized experience during every stage […]

5 min read

TRENDS & INSIGHTS

5 strategies to improve customer service performance

It’s no secret that exceptional customer service is a competitive advantage and driver of long-term business growth. Satisfied customers buy more, and Gartner found that nearly 65% of new sales come from existing customers. Additionally, the National Business Research Institute found that companies with excellent customer service have an opportunity to increase sales by 20% […]

4 min read

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SALES

5 Qualities of All-Star Inside Sales Reps

Here are the qualities sales reps need to rise above the competition.

4 min read

TRENDS & INSIGHTS

5 reasons why manufacturers need to leverage online learning

The manufacturing industry is experiencing pivotal changes. And despite ongoing digital transformation, disrupted supply chains, and labor shortages, manufacturers are surpassing growth from previous years. If manufacturers want to experience continued growth and ensure long-term success, they need to innovate in all areas of the business — not just with the goods they produce or […]

4 min read

ENABLEMENT

3 ways to improve sales coaching with enablement software

Sales coaching is the cherry on top of your sales training program. When you create a personalized learning environment, every rep has a greater potential to improve their performance. In fact, investing in a coaching program typically helps organizations increase revenue by 16.7%. While traditional sales training programs educate reps on your company’s products and […]

4 min read