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See more FAQs

FAQ Sales

We know the enablement industry can be confusing to navigate. Consult these FAQs or our Glossary of terms to avoid any head-scratching moments.

Sales

Can AI help me create a sales pitch deck?

Absolutely! Here’s how to leverage AI to create an effective sales pitch deck. 

  1. Content generation: AI-powered tools analyze info and data such as product info, customer testimonials, and market best practices to create compelling content.  
  2. Design assistance: AI tools often offer templates and layout schemes based on your preferences and the type of pitch deck you want to create. 
  3. Data analytics: AI can process large amounts of data and identify valuable insights to include in your presentation. 
  4. Personalization: By analyzing audience demographics and preferences, AI tools can suggest content and messaging that resonates with targeted audiences.  
  5. Optimization: AI-powered analytics evaluate the effectiveness of your pitch deck by tracking click-through rates, time spent on each slide, and content revisits. Based on this data, AI can provide recommendations for improvement.  

While AI streamlines the creation of a sales pitch deck, it’s important to keep your sales pitch deck on-brand and compliant with your organization’s standards. Companies can use an AI sales pitch deck generator that makes it quick and easy for sellers to create personalized and brand-approved content.

Read the Article

How can artificial intelligence create more selling opportunities?

Artificial intelligence and machine learning technologies help identify patterns that can lead to more intelligent business decision-making, which can lead to cost savings and increased revenue generation.

Read the Article

Related Resources

EXPLAINER
The sales content automation guide
BLOG
Why artificial intelligence is important for effective sales enablement

How can I develop effective sales collateral?

Today’s buying process is more complex than ever. It’s important to develop sales collateral that aligns with the buyer’s journey and supports prospects as they move from stage to stage. We also suggest:

  1. Assessing your current sales materials to see what’s missing
  2. Talking to your sellers to understand what content is the most useful
  3. Considering the buyer’s unique needs and situation
  4. Looking at data and analytics to see how effective existing content is
Read the Article

Related Resources

EXPLAINER
How interactive content levels up buyer experience
Illustration of two people holding oversized documents above their heads.
BLOG
What is sales collateral? Examples of sales content for sales enablement

How can I engage with buyers virtually?

Selling your products and working with buyers online can be challenging. So, when it comes to selling virtually, we recommend these best practices in order to best engage with buyers:

  1. Be prepared — know who your buyer is and where they are in their journey.
  2. Deliver personalized and relevant materials.
  3. Use data to see what is working.
  4. Test and optimize your content over time.
  5. Prepare to add value over the long haul.
Read the Article

Related Resources

BLOG
Why digital sales rooms and virtual sales are the future of sales
EXPLAINER
What is a digital sales room?

How can I improve buyer engagement?

Personalization is the key to better buyer engagement. When sellers understand a buyer’s needs and pain points, they can create meaningful experiences. Personalizing content with relevant company and industry data can improve buyer engagement and generate more productive interactions with clients, customers, and prospects.

Read the Article

Related Resources

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BLOG
How buyer behavior has evolved and what it means for sales
Rewriting Rules of Engagement for the Modern Buyer
EBOOK
Rewriting Rules of Engagement for the Modern Buyer

How can I personalize sales content?

Content personalization is about more than incorporating a logo or buyer’s name. Content personalization tailors brand messaging and communications to reflect the unique needs and characteristics of buyers. This includes content that’s relevant to the specific stage of the buyer’s journey. It also features hyper-personalized messaging that acknowledges the buyer’s business needs and past behaviors. 

Read the Article

How can I track sales collateral materials?

A sales enablement tool such as content management software is a great way to keep sales collateral organized and easily accessible. It also tracks engagement metrics so you can see how sellers are using content, what content may be out of date, and how buyers engage with materials.

Read the Article

Related Resources

EXPLAINER
How interactive content levels up buyer experience
EXPLAINER
An introduction to sales content analytics

How can sales managers use conversational intelligence?

Every conversation with a buyer holds clues to better performance, and ultimately, closed deals. Conversational intelligence allows sales managers and leaders to tap into the interactions sellers have with buyers. This enables them to review interactions at scale, identify winning sales plays, reinforce training, and deliver personalized coaching to improve sales performance. 

How do I calculate sales efficiency?

Measuring your efficiency is simple if you follow the sales efficiency formula. First, you need to gather these numbers:

  1. The gross revenue earned during the amount of time you want to track, such as a quarter or fiscal year
  2. Sales and marketing expenses including salaries, training, and tools from the same time frame

Once you identify both figures, divide the gross revenue by expenses to calculate your overall sales efficiency metric.

Read the Article

Related Resources

 2023 Value of Enablement Report
REPORT
 2023 Value of Enablement Report
12+1 KPIs to Measure Enterprise Enablement Success
GUIDE
12+1 KPIs to Measure Enterprise Enablement Success

How do I create a sales playbook?

Sales playbooks are a quick reference guide for your sellers, so keep it simple. Templates make it easier for enablement teams to standardize and repurpose sales playbooks. Incorporating visuals and video help make playbooks a more engaging experience for your sellers. Once you’ve created your playbook, use analytics to understand how sellers access and leverage its content so that you can update as needed.

Read the Article

Related Resources

How Playbooks Empower Your GTM Team to Drive Growth
VIDEO
How Playbooks Empower Your GTM Team to Drive Growth
EXPLAINER
Sales enablement planning: How to scale and prioritize the process

How do I plan a sales kickoff?

A lot of preparation goes into a great SKO. Here are some important steps to take for planning your event.   

  1. Align with key stakeholders 
  2. Create a planning committee 
  3. Define goals and objectives 
  4. Decide the event format 
  5. Determine your budget 
  6. Create a theme 
  7. Outline your agenda 
  8. Remember the logistics 
  9. Recruit speakers 
  10. Pitch the event 

How do I sell on social media?

The first rule of social selling is that it isn’t about selling – it’s about building relationships and enabling trust. Successful social selling strategies are built on authenticity. Over time, these relationships can mature into opportunities and customers.

Read the Article

Related Resources

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How to incorporate social selling into your sales process
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BLOG
How to use social media and Linkedin to drive sales

How do I use a digital sales room?

Digital sales rooms should be used to complement 1:1 buyer engagement. DSRs can be used to share hyper-relevant deal-related content following a client meeting, including pitch decks, product sheets, case studies, and more.

Read the Article

Related Resources

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ENABLEMENT
How to Use Digital Sales Rooms to Engage and Delight Your Buyers
TRENDS & INSIGHTS
Why digital sales rooms and virtual sales are the future of sales

How does consultative selling work?

The typical consultative sales process is designed to help sellers qualify leads, build relationships with prospects, and close deals. This includes research and preparation, connecting with a buyer on their preferred channel, taking the time to understand their needs, providing customized information, and continued follow up even after a sale is complete.

Read the Article

How is AI transforming the future of sales?

AI enables marketers to create more effective campaign assets and empower sellers to have more productive conversations with buyers. Because AI provides sellers with insight-driven recommendations, it also eliminates the guesswork so sellers can ultimately build stronger relationships with buyers.

Read the Article

Related Resources

EXPLAINER
The sales content automation guide
BLOG
Why artificial intelligence is important for effective sales enablement

How is consultative selling different from traditional selling?

Transactional selling has traditionally relied on aggressive pitches with minimal attention to the buyer’s needs in order to close deals quickly. A consultative selling strategy prioritizes relationships, where sales reps listen to buyers, identify their pain points, and offer custom ideas.

Infographic comparing Consultative selling vs. Traditional selling
Read the Article

Related Resources

BLOG
5 tips to perfect consultative selling
EXPLAINER
Virtual selling best practices

How long should a sales pitch deck be?

It can be challenging to distill your value proposition and product details into just a few slides, but it’s important not to get carried away. We recommend using the 10-20-30 rule: 

  • Include 10 slides 
  • Keep presentations to 20 minutes 
  • Use a minimum font size of 30 points 

Remember, shorter presentations with clear, readable slides help buyers maintain focus and understand your messaging without feeling overwhelmed.  

What are conversational intelligence tools?

Conversational intelligence tools record, transcribe, and analyze phone calls, video calls, email exchanges, and more. A conversational intelligence tool uses machine learning, natural language processing, and AI to interpret conversations and recognize patterns.  

Read the Article

What can AI do for sales?

Here are some examples of what AI can do for sales teams and reps.  

  • Analyze large datasets: An AI sales tool can analyze large amounts of data from several sources including a CRM, marketing databases, analytics, and customer interactions. AI can identify trends and opportunities with this data.  
  • Uncover patterns: By leveraging AI, sellers can uncover buyer patterns and apply learnings to refine sales strategies.  
  • Automate manual tasks: AI tools for sales can automate and streamline tasks so sales reps can focus on high-value activities and close deals.  
  • Answer buyer questions: Finding an answer can be time-consuming. But with an AI sales assistant, reps can easily and quickly track down accurate answers.  
  • Get content recommendations: AI can provide contextual recommendations based on buyer information and the sales stage so sellers can provide hyper-personalized interactions. 
  • Analyze conversations: AI can record, transcribe, and analyze conversations with buyers and customers. By generating summaries and key takeaways, reps can optimize their strategies and future interactions.

What content should I include in a digital sales room?

Content is the name of the game in DSRs. Sellers should include hyper-relevant content that provides answers to follow-up questions from buyers so the conversation can continue. Sellers should ensure that a DSR includes up-to-date content for each stakeholder on the buying team as the conversation progresses.

Read the Article

Related Resources

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BLOG
How to Use Digital Sales Rooms to Engage and Delight Your Buyers
BLOG
Why digital sales rooms and virtual sales are the future of sales

What does an AI sales assistant do

An AI sales assistant is a sales tool that supports sellers with various tasks, enhances their day-to-day activities, and streamlines workflows. AI sales assistants use machine learning (ML) and generative AI to provide data-driven insights, automate tasks and workflows, and improve overall efficiency in the sales cycle.  

Read the Article

What is a sales kickoff?

A sales kickoff (SKO) is an annual event for an organization’s entire go-to-market (GTM) team. The main objective of a SKO is to motivate your sellers and lay the groundwork for the new sales year. 

Read the Article

What is a sales pitch deck?

A sales pitch deck is a presentation that communicates an organization’s value to potential customers. The goal of the deck is to persuade and engage buyers during a sales conversation. 

What is the buyer engagement process?

Buyer engagement begins before a prospect even engages with a seller. It starts when prospects are researching solutions on websites and social media. Then, sellers engage buyers through meetings and content as they navigate the consideration and decision-making stages of the buyer journey.

Read the Article

Related Resources

Illustration of a woman turning on a light.
BLOG
How buyer behavior has evolved and what it means for sales
Rewriting Rules of Engagement for the Modern Buyer
EBOOK
Rewriting Rules of Engagement for the Modern Buyer

What makes a good sales pitch?

Here are a few characteristics that make for a compelling pitch:

  1. Thorough research
  2. Personalization
  3. Storytelling
  4. The right content delivered through the right channel
Read the Article

Related Resources

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BLOG
How to perfect the sales pitch with training and coaching
EXPLAINER
Sales playbooks 101: best practices & strategies for success

What should be included in a sales pitch deck?

When creating a sales pitch deck, consider an outline that includes the following slides: 

  1. Problems and challenges: Start with the buyer’s problem and challenges they’re looking to solve. 
  2. Solution and value proposition: Introduce your product or service and how it can help solve the buyer’s problem. 
  3. Features and capabilities: Provide an overview of key features and capabilities. 
  4. Demo: Then, jump into a short demo of your product and its unique features. 
  5. Customer testimonial: Share customer stories that align with the buyer’s industry to show them examples of success. 
  6. Pricing and services: Clearly explain pricing and what’s included. 

What should be included in a sales playbook?

The exact components of your sales playbooks will depend on a number of factors that range from your products and services to seller needs and preferences. However, every sales playbook should help employees identify:

  1. What they should know about the product, service, or campaign that the playbook focuses on
  2. What they should say during specific scenarios or conversations
  3. What content and information they should share to better engage with prospects
  4. What else they should do — like watch a webinar, complete training, or practice a pitch — to be better prepared
Read the Article

Related Resources

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EXPLAINER
Sales content management guide
How Playbooks Empower Your GTM Team to Drive Growth
VIDEO
How Playbooks Empower Your GTM Team to Drive Growth

What tools do I need for virtual selling?

There are several virtual selling tools that organizations should offer their sellers for maximum productivity. These include video platforms, social selling tools, content management systems, and online training. Remember, sellers should also know how to best use each tool before interacting with a buyer.

Read the Article

Related Resources

BLOG
Why digital sales rooms and virtual sales are the future of sales
EXPLAINER
What is a digital sales room?

What tools do reps need?

The exact tools your sellers need will depend on your organization and industry, but generally every GTM team needs:

  1. Customer relationship management software
  2. Tools for internal communication and productivity
  3. Lead generation tools
  4. Account-based sales software
  5. A content management system
  6. Sales engagement software
  7. Learning and coaching tools
  8. Data and intelligence software
Read the Article

Related Resources

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Must-have sales tools that boost productivity and efficiency 
A pair of hands resting on a laptop keyboard.
EXPLAINER
What is an enablement cloud?

Why is content personalization important?

With buyer expectations higher than ever, personalized content creates a unique and targeted experience that’s key to deal success. Seismic’s report, The Personalization Payoff, found that more companies are sending personalized content than ever before and it’s paying off. Buyer engagement increases by 57% for organizations that deliver tailored content to buyers.  

Why is sales collateral important?

Since 95% of purchasing decisions are directly influenced by sales collateral, it’s an important tool in the sales cycle. Sales collateral helps sellers and organizations build credibility, drive engagement, and close deals faster.

Read the Article

Related Resources

EXPLAINER
How interactive content levels up buyer experience
Illustration of two people holding oversized documents above their heads.
BLOG
What is sales collateral? Examples of sales content for sales enablement

Will salespeople be replaced by AI?

AI is designed to help make sellers’ lives easier, not replace them. In sales, the winning combination includes human intelligence and machine intelligence — and any tool that helps sellers become more productive is good for the business.

Read the Article

Related Resources

EXPLAINERS
The sales content automation guide
BLOG
Why artificial intelligence is important for effective sales enablement

Want to kickstart your enablement program?

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